Summary
SomeSilent Hill 2remake fans who pre-ordered the much-anticipated title through GAME have received the wrong version of the game. Those who ordered the more expensive Steelbook edition are frustrated because they only receivedSilent Hill 2’s standard version, even though they paid extra for the special one.
TheSilent Hill 2remake, developed by Bloober Team and published by Konami, is a reimagining of the classic 2001 survival horror game, now brought to life with modern technology, including Unreal Engine 5. Whilestaying faithful to the psychological horror that madeSilent Hill 2so iconic, the remake offers updated gameplay, improved graphics, and smoother controls. The game had a pre-order option for those who were willing to pay more to receive special items. However, some players have reportedly been receiving the wrong version of the game.
Asreported by Eurogamer, some players haven’t received their Steelbook, which is meant to be aSilent Hill 2remake pre-order bonusin some parts of Europe. Customers who pre-ordered through GAME received the standard edition instead of the £65 Steelbook edition they were expecting. In a message sent to customers, GAME explained that the delay with the Steelbook was unexpected and promised to ship it separately once it’s available. However, many frustrated customers have turned to social media to express their dissatisfaction, flooding GAME’s posts with comments looking for updates. Complaints range from not receiving the Steelbook at all to issues with tracking their orders.
GAME Customers Haven’t Received Silent Hill 2 Remake Pre-Order Steelbook Bonus
One person mentioned theypre-orderedSilent Hill 2remakeas soon as it became available and are still waiting for their Steelbook, feeling they deserve the bonus for ordering early. Another player mentioned having trouble canceling their order, only to receive a shipping notification that had tracking information that didn’t work. Some fans have received the game, but the Steelbook is still missing, raising concerns about when it will finally arrive. With no clear answers from GAME, many players are left waiting for updates.
Despite the pre-order problems, theSilent Hill 2remake has received a lot of praise from both critics and fans. Even thedirector of the originalSilent Hill 2has expressed positive feelingsabout it. He pointed out how the improved camera control, especially with the switch to an over-the-shoulder view, makes the game feel more immersive and realistic.
Despite the issues with pre-orders, theSilent Hill 2remake is shaping up to be a must-play for both longtime fans and newcomers to the series. It’s still uncertain how GAME will resolve these customer concerns, but many are hopeful for a quick solution.
